Why Apple iPhone, iPad owners shouldn’t care about Carrier IQ

Brian December 5, 2011 0

iPhone 4S

Their has been a lot of drama this week about a company named Carrier IQ and what their software does. We first wrote about it when a developer made a video of an Android phone being keylogged and showing massive breaches of security. News started to snowball and naturally Apple got caught in the mix and they admitted to using the software prior to iOS 5 but only when users opted in and it was for certain purposes (not keylogging).

So thanks to the information across the web, here’s what we know about Apple and its involvement with Carrier IQ.

  • They used it on previous iOS versions before iOS 5 to help with diagnostics
  • It is believed to still be on the iPhone 4 but Apple has stated they will be removing it from all products in an update
  • It is “opt-in” meaning the user had to agree to send Apple diagnostics to help better the user experience
  • If opted-in, the information sent is anonymously, encrypted and does not contain personal information
  • No keystrokes or messages were obtained with their implementation of Carrier IQ

From what we know, it looks as if the carriers are the ones installing this software onto their phones but the type of information collected varies between phones. Verizon publicly stated that they do not use Carrier IQ’s software. The HTC EVO 3D in the original video seems to be the worst phone so far in terms of the implementation.

This is far from over so expect to hear some news from the carriers soon.

The Verge is doing a great following of the action here.